How the Technology Powering eCommerce

The Top Ecommerce Technology Trends in 2022

64%

of leading consumer brands invest in augmented reality, virtual reality,
3D content, and 360-degree video.

~ Accenture

74%

of consumers reported technology as a benefit, agreeing it helps retailers provide a safe, comfortable, and convenient experience.

~ Zebra Technologies

82%

of CG manufacturers planning to use modern technology, such as robotics, to enhance safety and efficiency now or into the future.

~ SAP

Next-Gen Retail Tech

Smart tech architecture

Omnichannel integration

Enable a unique, distinctive, and consistent experience across channels through migration toward a headless commerce architecture

Datafication

Capture benefits of advanced analytics through a modern, cloud-based data platform that enables automation and reuse over a set of defined protocols

Tech modernization

Unlock flexibility and scalability through a modular, microservice-based architecture

High-performing tech operating model

Product-led

Adopt an agile-at-scale operating model, fully integrating business and tech resources within independent, self-managing agile teams.

Highly automated

Implement an industrialized software delivery model that relies on a cloud-based, highly automated, self service platform for development and operations.

Talent-driven

Reinforce internal tech skills by developing and hiring skilled engineers

McKinsey & Company