Laura Ashley tackles cart abandonments
using Socital

See how the luxury home brand used Socital's tools to recover revenue from abandoned carts and improve average basket value.

1 %
Orders Recovered
1 %
Revenue Saved
1 %
CTR on Exit Pop Up

The Challenge

  1. Customers who were abandoning the checkout process before completing a purchase were not being tracked.

  2. Laura Ashley Greece was spending money to drive customers all the way to the checkout page, but not receiving any revenue from those who were not completing the process.

  3. Customers were unaware of solutions to their top reasons for not completing a purchase.
Cart abandonment - Laura Ashley case study

The Solution